Triad Drain Cleaning has been showing up for Burlington homeowners and businesses since 2010. Sixteen years of early mornings, late calls, and jobs done right in Alamance County. Being local means we're easy to reach and easy to work with. When you call, you're reaching someone who knows your neighborhood, knows the roads, and knows the kinds of plumbing problems that come with the homes around here. We treat your home and its pipes the way we would our own. Dripping faucet fixed. Slow drain cleared. Water flowing right.
We handle plumbing work across the full range of property types in the area. Homeowners, landlords, property managers, apartment buildings, small businesses, and multi-unit rentals all call us when something needs attention. Work is performed by licensed plumbers on every job, whether it is a single-family home or a commercial building with a dozen fixtures. The scope of what we do is broad, and we bring the same level of care to a kitchen faucet swap as we do to a full sewer line replacement.
No-pressure estimates, priced up front, so you know what you are getting into before any work begins.
Homeowners in Burlington and across Alamance County count on us for the everyday plumbing work that keeps a house running. Leaks, slow drains, water heater problems, running toilets, faucet replacements, garbage disposals, and fixture upgrades are all in a day's work for us. We know that a plumbing issue at home is stressful, and we work to get things sorted out quickly and without unnecessary disruption to your day. We'll get the job plumbed and finished.
Property managers and business owners need a plumber who can work around their schedules and get the job done without a lot of back-and-forth. We handle commercial drain cleaning, water heater installation and replacement, plumbing repairs across multi-unit buildings, and ongoing service for rental properties throughout the county. Scheduling flexibility matters on the commercial side, and we work to accommodate it.
Hearing a running toilet or a drip behind the wall? The range of plumbing work we handle covers most of what comes up in a Burlington home or commercial property. The sections below walk through the main service areas and what you can expect when we come out.
Slow drains are one of the most common calls we get, and they rarely fix themselves. We clear kitchen drains, bathroom drains, and shower drains using drain snaking and hydro jetting depending on what the clog looks like and how far down it sits. A slow drain can point to a partial blockage, grease buildup, or a more serious obstruction further in the line. We diagnose the cause before we clear it so the problem does not come back a week later. We'll have your drains running again in no time.
Leaks are not always obvious. A damp spot on the ceiling, a water bill that keeps climbing, or a soft patch in the floor can all point to a pipe leak that has been going on longer than you realize. We locate the source using the right detection methods for the situation, including slab leak detection for homes built on concrete foundations. Burlington has a fair number of slab-foundation homes, and the clay-heavy soil in this part of Alamance County can shift seasonally in ways that stress those slabs and the pipes running through them. Once we find it, we explain the repair options and what each one involves. We treat your home and its pipes the way we would our own, and that means we are not going to chase a leak with guesswork. We'll find it, fix it, and test it before we leave.
A water heater that stops producing hot water or starts making noise needs attention before it becomes a bigger problem. We repair and replace tank water heaters and handle tankless water heater installation and repair as well. Tankless units have become more common in Burlington homes over the past decade, and we are familiar with the installation requirements and code-compliant setup that comes with them. Whether you need a repair on what you have or a full replacement with a new unit, we can walk you through the options on the call.
A running toilet wastes more water than most people expect, and a dripping faucet adds up fast over a month. We handle toilet repair and replacement, running toilet diagnosis, faucet repair and installation in kitchens and bathrooms, sink installation, fixture upgrades, and garbage disposal installation and repair. These are practical, everyday jobs and we approach them that way. No overselling, no unnecessary parts, just the work that needs to be done.
Older homes in Burlington, particularly those built before the 1980s, often have cast iron or clay sewer lines that have been in the ground for decades. Root intrusion is common in the area, and a partial blockage in the main line can back up every drain in the house at once. We handle main line cleaning, sewer camera inspection, sewer line repair and replacement, and sewer backup service. For some situations, trenchless repair methods can address a damaged line without a full excavation. We assess what the line actually looks like before recommending a course of action.
There comes a point where repairing the same section of aging pipe stops making sense. Homes in Alamance County with original galvanized steel supply lines are often at that point. Galvanized pipe corrodes from the inside out, and by the time water pressure drops noticeably, the pipes are usually in rough shape throughout the house. We handle whole-home repipes using PEX or copper depending on the situation, along with burst pipe repair, water pressure repair, and shutoff valve replacement. We'll help you figure out whether a targeted repair or a full repipe is the right call for your home.
Don't let a small leak turn into a flooded floor. Plumbing emergencies do not wait for business hours, and we are available around the clock for the situations that cannot wait until morning. Burst pipes, a complete loss of hot water, and major leaks all qualify. Same-day plumbing service is available, and for genuine emergencies we work to get someone to you as quickly as possible. We do not promise a specific arrival window because every situation is different, but we take emergency calls seriously and we respond. No guesswork. No shortcuts. No bill-day surprises.
Our home base is Burlington, and we serve all of Alamance County. That includes Graham, Mebane, Elon, Gibsonville, Haw River, Swepsonville, Snow Camp, and the communities in between. We know the roads, the neighborhoods, and the kinds of homes that are common in each part of the county. That local familiarity makes a difference when we are trying to get to you quickly or when we are diagnosing a problem that tends to show up in a particular type of construction.
If you are not sure whether we cover your area, call and ask. Most of the time, the answer is yes.
Getting your plumbing problem handled starts with a quick call. When you reach us, we ask about the situation, give you a clear picture of what the work is likely to involve, and explain the pricing before anyone picks up a wrench. No-pressure estimates, priced up front, are how we operate. We do not believe in quoting one number and then adding to it once the job is underway. If something unexpected comes up during the work, we stop and talk to you before we proceed.
Plumbing costs vary depending on the job, the parts required, and how long the work takes. The best way to get an accurate number is to call and describe what you are dealing with. We'll get the job plumbed and finished at a price you agreed to before we started.
Scheduling a plumber with us is straightforward.
That is the whole process. We keep it simple because plumbing problems are already stressful enough.
Getting your water flowing again is easier than you think, and it starts with calling a team that has been doing this work in Burlington since 2010. Sixteen years in Alamance County means we have seen the full range of what local homes and commercial properties throw at a plumber. Aging galvanized lines in homes from the 1960s. Clay soil that shifts and stresses slab foundations. Humid summers that accelerate corrosion on exposed fittings. We know this area because we have been working in it for a long time.
Trusted by local homeowners and property managers for their plumbing, we have built that trust one job at a time. We do not take it lightly. When we finish a job, we want the customer to feel like they got a straight answer, a fair price, and work done right.
We have been serving Burlington homeowners and businesses since 2010, which puts us at sixteen years of work in this area. That time in the field means we have seen the full range of what local homes and commercial properties throw at a plumber, from aging galvanized lines to clay soil that stresses slab foundations seasonally.
We are a locally owned operation, and the people you reach when you call are part of the same team that does the work. You are not going through a layer of scheduling staff who have never been on a job. Local accountability means the person you talk to is connected to the outcome.
Before we start, we explain what we found and what the repair involves. If something unexpected comes up once we are into the job, we stop and talk to you before we proceed. We do not make decisions that affect your home or your bill without your input.
Burlington has a significant number of homes built in the mid-twentieth century, many of which still carry original galvanized steel supply lines or older cast iron drain lines. Clay-heavy soil in Alamance County can shift seasonally in ways that stress pipes and slab foundations. We factor that local context into every diagnosis rather than treating every home the same.
It means we give you a clear number before we pick up a wrench. No-pressure estimates, priced up front, are how we operate on every job. If the scope changes during the work, we stop and get your approval before we continue.
We diagnose before we recommend. If a drain needs cleaning, we clear it and test it. We do not suggest a full repipe because of a single slow drain unless the inspection actually shows that the line is failing throughout. The goal is to fix what is broken, not to add work that is not needed.
Triad Drain Cleaning is Burlington's locally owned plumbing team, serving Alamance County and the surrounding communities with honest work and straightforward pricing. Being local means we're easy to reach and easy to work with. Whether you have a dripping faucet, a backed-up drain, a water heater that gave out overnight, or something more serious, we are ready to help. Call (743) 263-2235 to talk through what you need and get a quote. No guesswork. No shortcuts. No bill-day surprises.
From a dripping faucet to a main line backup, we handle the full range of residential and commercial plumbing work in Burlington and across Alamance County. Every job gets a clear price before work begins, and same-day service is available when you need a plumber fast. Below is a look at what we do and who each service is built for. Call (743) 263-2235 to talk through your situation and get a quote.
| Service Type | Scope of Work | Best For | Good to Know |
|---|---|---|---|
| Well Pump Service | well pump diagnosis, pump repair and replacement, pressure tank service, water flow restoration | rural Alamance County properties on private well water with low flow or no water | Loss of pressure or no water at the tap are the most common signs a well pump needs attention. We diagnose and repair in one visit when parts are available. |
| Sewer and Main Line Service | main sewer line clearing, sewer line repair and replacement, root intrusion removal, line assessment after clearing | homes or businesses with slow drains throughout the building or a full sewer backup | We work the line from the house to the city connection or the inlet of the tank. We do not service the tank or drain field. |
| Garbage Disposal Service | disposal repair, disposal replacement, new disposal installation, residential and commercial | homeowners or restaurant operators with a jammed, leaking, or failed disposal | Most disposal repairs or replacements are completed in under an hour. |
| Water Heater Repair and Replacement | tank water heater repair and replacement, tankless water heater installation, no-hot-water diagnosis, aging unit replacement | households or businesses dealing with no hot water, inconsistent temperatures, or an aging unit | Tankless units eliminate standby energy loss and are a popular upgrade for Burlington homeowners looking to reduce utility costs. |
| Slab Leak Detection and Repair | under-slab pipe leak location, slab leak repair, water line rerouting, damage assessment | homeowners noticing warm spots on floors, unexplained water bills, or moisture near the foundation | We locate the leak before opening anything, which keeps disruption to the slab and flooring as limited as possible. |
| Sump Pump Installation | new sump pump installation, crawl space and basement pump service, existing pump assessment, discharge line setup | Burlington-area homeowners with crawl spaces or lower levels prone to water intrusion after heavy rain | Clay-heavy soils in Alamance County hold water against foundations. A properly sized pump moves it out before damage starts. |
| Whole-Home Repiping | galvanized pipe replacement, copper or PEX repiping, supply line upgrade, low pressure and discolored water correction | owners of older Burlington homes with repeated leaks, low pressure, or discolored water | Repiping brings the supply system up to current standards and eliminates the cycle of patching aging pipe year after year. |
| Emergency Plumbing | burst pipe repair, major leak response, no-hot-water emergency calls, same-day urgent service | anyone facing a plumbing situation that cannot wait until the next business day | Same-day service is available throughout Burlington and Alamance County. Work is performed by licensed plumbers on every call, including after-hours. |
| Drain Cleaning and Clog Removal | kitchen and bathroom drains, main drain clearing, hydro jetting for stubborn blockages, drain snaking | homeowners and landlords with slow or backed-up drains | Recurring clogs often point to a deeper blockage or root intrusion in the main line. We check both. |
| Faucet and Fixture Installation | kitchen and bathroom faucet repair, shower valve repair, fixture replacement, supply line service | homeowners updating fixtures or dealing with persistent drips and leaks | We install customer-supplied fixtures or help you choose the right fit for the application before we arrive. |
| Water Softener Installation | water softener sizing and installation, water filtration systems, scale and mineral buildup prevention, fixture and appliance protection | households dealing with scale on fixtures, shortened appliance life, or hard-water performance issues | Parts of Alamance County draw from water sources with enough mineral content to affect water heaters and fixtures over time. |
| Water Pressure and Shutoff Valve Repair | low pressure diagnosis, pressure reducing valve replacement, shutoff valve repair and replacement, backflow preventer service | homeowners with frustrating low pressure or a shutoff valve that no longer closes fully | A failing shutoff valve is a liability. Replacing it before an emergency gives you control when you need it most. |
| Leak Detection and Repair | hidden pipe leaks, water line repair and replacement, slab leak detection, wall and floor leak tracing | anyone noticing rising water bills, wet spots, or unexplained water damage | Finding the source early limits damage to walls, floors, and subflooring. We locate and repair in the same visit when possible. |
| Tree-Root Sewer Line Service | root intrusion clearing, hydro jetting and mechanical cutting, line damage assessment, sewer line repair or replacement | older Burlington neighborhoods with mature trees near sewer lines | Roots follow moisture into small pipe cracks and grow fast. Clearing the roots is step one; we assess the line condition before we leave. |
| Toilet Repair and Installation | running toilet repair, toilet replacement, flapper and fill valve service, new toilet installation | homeowners with a toilet that runs, leaks at the base, or needs full replacement | A running toilet can waste several hundred gallons a week. Most repairs are straightforward and completed in a single visit. |
How do I know if my water heater needs to be replaced or just repaired?
Age is the first thing we look at. A tank water heater that is more than ten to twelve years old and showing problems, such as inconsistent temperatures, rumbling sounds, or visible rust around the tank or connections, is usually a better candidate for replacement than repair. A younger unit with a failed heating element or a faulty thermostat is often worth repairing. When we assess your unit, we give you a clear picture of both options and what each costs before any work begins.
What is the difference between a tank and a tankless water heater?
A tank water heater stores a set volume of hot water and keeps it heated continuously. A tankless unit heats water on demand as it passes through the unit, so there is no standby energy loss from keeping a full tank warm. Tankless units tend to cost more upfront but can reduce energy use over time. We install both types and can walk you through which makes more sense for your household size, budget, and how you use hot water.
What causes drains to back up, and when is it a main line problem?
A single slow drain is usually a local clog in that fixture's trap or branch line. When multiple drains in the house back up at the same time, or when flushing the toilet causes water to come up in the tub, the problem is almost always in the main sewer line. In Burlington's older neighborhoods, tree root intrusion is a common cause. We clear the line and check its condition before we leave so you know whether the clearing is a long-term fix or whether the line needs repair.
Same-Day and Emergency Availability
When a pipe bursts or the hot water stops, you need a plumber today. We offer same-day service throughout Burlington and Alamance County, including after-hours calls for urgent situations.
How do you find a hidden leak without tearing up the whole house?
We start with the symptoms: water stains, soft spots in flooring, warm areas on a slab, or a water meter that keeps moving when nothing is running. From there we use leak detection methods that let us narrow down the location before we open anything. The goal is to make the smallest access necessary to reach and repair the pipe, then test the repair before we close it back up.
How does a slab leak get located and repaired?
A slab leak is a pipe failure in a supply line running beneath the concrete foundation. Signs include warm spots on the floor, unexplained spikes in your water bill, or moisture appearing near the base of walls. We locate the leak before cutting into the slab, which keeps the opening as small as possible. Depending on the pipe's condition and location, we either repair the section directly or reroute the line above the slab to avoid future problems in the same run.
What does hydro jetting do that a drain snake cannot?
A drain snake breaks through a clog and creates an opening, but it leaves residue on the pipe walls. Hydro jetting uses high-pressure water to scour the inside of the pipe, clearing grease buildup, mineral deposits, and root debris more thoroughly. For recurring clogs or lines that have been slow for a long time, hydro jetting gives the pipe a cleaner start and tends to keep it clear longer than snaking alone.
Upfront Quotes With No Surprise Fees
We price the job before we start, not after. You know what the work costs before we pick up a tool, and we do not add to the scope without your approval.
How do tree roots damage a sewer line, and what happens if the line is too far gone?
Roots follow moisture and find their way into small cracks or joint gaps in older sewer pipe. Once inside, they grow and expand, eventually causing slow drains, backups, and structural damage to the pipe itself. We clear the roots using hydro jetting or mechanical cutting, then assess the line for damage. If the pipe is cracked, collapsed, or too deteriorated to hold up after clearing, we repair or replace the affected section. We explain what we find and give you options before we proceed.
What causes low water pressure, and can it be fixed without major work?
Low pressure has several possible causes: a failing pressure reducing valve, a partially closed shutoff valve, mineral buildup inside older pipe, or a leak somewhere in the supply system that is bleeding off pressure. In many cases the fix is straightforward, replacing a valve or clearing a restricted line. In homes with aging galvanized pipe, the buildup inside the pipe itself is the culprit, and repiping is the lasting solution. We diagnose the cause first so you know what you are dealing with before any work starts.
Experienced With Older and Newer Homes
Burlington's housing stock ranges from century-old construction to recent builds, and each comes with its own plumbing profile. We have worked on both and know what to look for in each.
Do I need to be home when the plumber comes out?
For most jobs, someone does need to be present to approve the work and the price before we begin. If your situation makes that difficult, call us and we will work out the details. For some jobs, access to the main shutoff or the affected area is all that is required, and we can coordinate that with you ahead of the visit. We confirm a time window before we head out so there are no surprises on either end.
How does your pricing and estimate process work?
We assess the problem when we arrive, then explain what we found and what it will cost to fix before any work begins. You decide whether to move forward with full information and no pressure. We do not add to the scope of work without talking to you first. If we open a wall or access a line and find something that changes the picture, we stop and have that conversation before we go further.
When should I call a plumber instead of trying to fix something myself?
Swapping a showerhead or a faucet aerator is a reasonable DIY project for most homeowners. Once a job involves cutting into supply lines, working inside walls, touching the main shutoff, or diagnosing something you cannot see, calling a plumber is the safer call. Work performed by licensed plumbers is done to code, which matters for insurance purposes and for resale. A repair that is not done correctly often costs more to fix the second time than it would have cost to call us first.
Every plumbing situation is a little different. Call (743) 263-2235 and tell us what you are seeing. We will give you a straight answer and a clear price before any work begins.
(743) 263-2235