Burlington Plumbing Company handles the full range of residential and commercial plumbing work across Burlington and Alamance County. Whether you own a home, manage a rental portfolio, oversee a commercial property, or run a business, plumbing problems do not wait for a convenient moment. Drains back up, water heaters fail, pipes leak behind walls, and sewer lines clog without warning. We know this area. We know its older pipes. Leaks traced to the source.
We take calls every day from 8:00 AM to 10:00 PM.
Call (743) 263-2235 for a quote.
No matter what's going wrong with your pipes, there is a straightforward path to getting it fixed. This section covers the everyday work every property eventually needs, from a slow drain to a failed shutoff valve.
A clogged drain usually starts as a nuisance and turns into a problem fast. Grease, hair, soap buildup, and debris collect over time until flow slows or stops completely. In older Burlington homes with cast-iron or clay drain lines, root intrusion adds another layer to the problem.
A cleaning visit starts with diagnosing what is blocking the line, then clearing it and confirming full flow before we leave. For stubborn buildup or grease-packed lines, hydro jetting pushes high-pressure water through the pipe to scour the walls clean. Slow drains are easier to clear before they stop completely.
Pipe leaks and water line leaks range from a slow drip behind drywall to a pressurized break that shows up fast. Either way, finding the source matters more than guessing. We use pressure testing and electronic detection methods to trace a leak to its origin before any repair decisions are made. That includes slab leak detection for homes where supply lines run beneath a concrete floor, as well as burst pipe repair when a line gives out suddenly.
Knowing the cause makes the repair decision simple.
A running toilet wastes water around the clock. A weak flush points to a fill valve, flapper, or partial clog. A cracked base is a replacement, not a repair. We handle toilet repair, toilet replacement, and new toilet installation across all property types.
Faucet work covers dripping faucets, corroded valves, outdoor hose bibs, and supply line connections. Fixture installation covers sinks, shutoff valves, angle stops, and the under-sink plumbing that ties everything together. We make the repair and leave it tidy.
A jammed impeller, a worn motor, or a leak at the mounting flange are the three most common disposal failures. We repair units that can be saved and replace those that cannot. The visit covers diagnosis, the fix or swap, and a check of the drain connection before we call it done.
Low water pressure in Burlington homes often traces back to corroded galvanized pipe, a failing pressure regulator, or a valve that was never fully reopened after a repair. We identify which one is causing the drop and address it directly. Shutoff valve work covers whole-house shutoffs, angle stops, and any valve that has seized or started weeping. In a house with original plumbing hardware, a valve that has not moved in decades is a risk worth addressing before an emergency forces the issue.
Your time matters, so we keep the plumbing job moving, and that applies especially to water heater calls. No hot water is not a situation most households or businesses can wait out.
Tank water heater repairs cover heating elements, thermostats, anode rods, and pressure relief valves. When a tank has reached the end of its useful life, we handle the full replacement, including sizing the new unit to the household's demand and confirming all connections before the water is turned back on.
Tankless water heater installation and repair is a growing part of what we do. Scale buildup from mineral-heavy water in parts of Alamance County shortens the life of heat exchangers and reduces flow rate over time. Flushing and descaling a tankless unit restores performance and extends its service life. For a gas-fed water heater of either type, we handle the gas supply line connection as part of the installation scope.
Water heater replacement cost is confirmed on the call, before anything is scheduled. One call gets the leak looked at, or in this case, the cold water figured out.
A main line clog announces itself through multiple drains backing up at once, or through sewage surfacing where it should not. We clear main line clogs, repair damaged sewer lines, and replace sections that have deteriorated past the point of cleaning.
Camera inspection is the right first step when the cause is not obvious. Running a camera through the line shows exactly where a blockage sits, whether a joint has separated, and how much of the pipe is still in serviceable shape. That information makes the repair decision straightforward, whether the answer is hydro jetting, trenchless sewer repair, or a full line replacement.
Sewer backup repair covers clearing the line, confirming it is open end to end, and checking that no secondary blockage is waiting downstream.
On the water supply side, we handle water line repair and replacement from the main connection through to individual fixtures. Whole-home repiping is the right call when galvanized pipe has corroded to the point where leaks are recurring, pressure has dropped across the house, or water quality has changed because of what the pipe is shedding. We replace partial runs and full systems, with straight answers about your pipes and fixtures at every step.
Burlington's mix of older housing stock, a mature tree canopy, and regional water conditions shapes which plumbing problems come up most often here. The three services below reflect what those local conditions actually produce.
Alamance County receives substantial rainfall across all four seasons, and low-lying properties in Burlington's older neighborhoods feel it. Crawl-space foundations are common in this part of North Carolina, and without a working sump pump, moisture accumulates, wood rots, and the air quality inside the home suffers.
Installation covers pit preparation, selecting a pump sized to the drainage load, routing the discharge line away from the foundation, and setting the float switch so the pump activates before water rises to a damaging level. If a crawl space has flooded before, or a finished space below grade is at risk, a sump pump is worth scheduling before the next heavy rain.
Burlington's residential neighborhoods have established trees, and tree roots follow moisture directly to sewer line joints. Clay pipe and older cast-iron lines are the most vulnerable because their joints allow roots to enter and then grow until the line is partially or fully blocked.
We camera-inspect the line to locate where roots have entered, then clear them using mechanical cutting or hydro jetting depending on the extent of the intrusion. After clearing, we assess the condition of the pipe to determine whether repair or replacement makes sense. Root clearing in an older line is often a recurring need rather than a one-time fix.
Water in parts of Alamance County carries enough mineral hardness to leave visible scale on fixtures and inside water heaters. That same scale builds up inside tank and tankless units, reducing efficiency and shortening service life.
Installation involves sizing the softener to the household's daily water demand, connecting it to the main supply line ahead of the water heater, and programming regeneration cycles. A properly sized softener reduces the load on every water-using appliance in the house. We make the connection and confirm the system is cycling correctly before we leave.
Hearing a running toilet or a drip behind the wall? Homeowners call us for everyday repairs, fixture upgrades, older home repiping, and emergency situations. Landlords and property managers get plumbing visits scheduled without the runaround, with the scope and pricing confirmed before anyone goes to the property so tenants are not left waiting longer than necessary.
Commercial clients, including businesses, multi-family buildings, condos, and HOAs, need plumbing that keeps operations moving. We handle rough-in work for remodels and renovations, new fixture installation, and the kind of recurring maintenance calls that come with larger properties.
Burlington has a significant share of older homes carrying galvanized supply lines, cast-iron drain stacks, and original fixture connections. Pressure problems, recurring leaks, and discolored water in those homes often point to the pipe itself rather than any single fitting. Call us and a real person picks up.
Choosing the right plumbing fix is easier than it sounds when the pricing is explained before anything starts. The rate is confirmed on the call, the scope is set before the visit, and you know what the repair involves before work begins. That covers everything from a single fixture swap to a whole-home repipe.
We serve Burlington as the primary area, along with Graham, Mebane, Elon, Gibsonville, Haw River, Snow Camp, and Swepsonville. If your property is in Alamance County, call and we will confirm coverage.
For emergency plumbing, including burst pipes, major leaks, flooding, and no hot water, we take calls every day from 8:00 AM to 10:00 PM. Plumbing done to code. Clean, tested repairs. Pricing set out up front.
Call (743) 263-2235 to get a quote or schedule a service call.
Recurring slow drains across multiple fixtures, gurgling sounds when a toilet flushes, and sewage odors near floor drains or in the yard are common indicators. In Burlington's older neighborhoods, mature trees with established root systems are a known factor in sewer line blockages, particularly in clay and cast-iron lines with open joints. A camera inspection confirms where the roots have entered and how much of the pipe is affected before we decide on clearing versus repair.
Water stains on ceilings or walls, a mildew smell without an obvious source, peeling paint or bubbling drywall, and a water bill that has risen without a change in usage are the most common signs. We use pressure testing and electronic leak detection to trace the source before any surface is opened. Finding the leak first limits the disruption to the property and makes the repair decision straightforward.
A burst pipe, a major leak that cannot be contained at the shutoff, a sewer backup affecting multiple fixtures, flooding at a fixture, or a complete loss of hot water in a home with vulnerable residents are all situations that call for an urgent response. We take emergency calls every day from 8:00 AM to 10:00 PM. When you call, the job is scoped on the phone so the visit covers what actually needs to happen.
We take emergency calls every day from 8:00 AM to 10:00 PM and prioritize urgent situations accordingly. When you call, describe what is happening and we will confirm what the schedule allows for that day. The job is scoped on the phone first so the visit is prepared for what the situation actually involves.
It depends on the job. Fixture repairs and replacements typically require shutting off the supply to that fixture at the angle stop or shutoff valve. Larger repairs, including slab leak repair, repiping, or main line work, may require shutting off the main supply to the house for part of the visit. We confirm what will need to be shut off when the job is scoped on the call so you can plan accordingly.
Discolored water at the faucet, reduced pressure across multiple fixtures, pinhole leaks at fittings, and a history of recurring leaks in the same area of the house all point to pipe deterioration. In Burlington homes with galvanized supply lines, corrosion builds from the inside out and narrows the pipe diameter over time. When symptoms are showing up in several locations, whole-home repiping is often a more practical answer than patching individual sections.
A patch is a reasonable repair when the damage is isolated, the surrounding pipe is in good condition, and the failure is not part of a pattern. When a pipe has corroded along a longer run, when the same section has leaked more than once, or when the material itself is the problem, replacement is the cleaner answer. We give straight answers about your pipes and fixtures, including when a repair is the right call and when repiping makes more sense over time.
If a single fixture is slow or blocked, the clog is usually local to that drain or its trap. When multiple fixtures back up at the same time, or when flushing a toilet causes water to rise in a nearby tub or floor drain, the blockage is typically in the main line. We diagnose before we clear, so the method used matches where the problem is actually sitting.
Inconsistent hot water, a longer recovery time between uses, popping or rumbling sounds from the tank, visible corrosion at the connections, or water pooling around the base of the unit are all signs worth having assessed. A tank that is producing discolored water may have sediment buildup or internal corrosion that has progressed beyond what a flush or element swap will fix. The visit covers a full assessment before any repair or replacement recommendation is made.
A tankless unit heats water on demand rather than storing a supply, which changes the installation requirements compared to a standard tank swap. The gas line or electrical supply, the venting configuration, and the flow rate all factor into whether a given unit is right for the property. We handle both new installations and repairs on tankless units already in place, and the scope is confirmed on the call before anything is scheduled.
Low pressure across multiple fixtures in a Burlington home often traces back to corroded galvanized pipe that has narrowed over time, a failing pressure regulator, or a partially closed valve that was never fully reopened after a prior repair. Pressure that has dropped at a single fixture usually points to a clogged aerator or a failing shutoff valve at that location. We identify which one is causing the drop and address it directly rather than guessing.
Installation covers setting the pump in the pit, sizing it to the drainage load the space produces, running the discharge line to a safe exit point away from the foundation, and confirming the float switch triggers at the right water level. For Burlington properties with basements or crawl spaces in low-lying areas, a properly installed sump pump is the first line of defense against moisture accumulation during heavy rain. An existing pump that runs constantly, fails to start, or is several years old is worth having assessed before the next storm.
Installation involves connecting the softener to the main supply line ahead of the water heater, sizing the unit to the household's daily water demand, and programming the regeneration cycle. Water in parts of Alamance County carries enough mineral hardness to leave visible scale on fixtures and shorten the service life of water heaters and appliances. If you are seeing scale buildup on faucets or your water heater is recovering slowly, a softener is worth discussing when you call.
Outdoor plumbing work covers hose bibs, exterior shutoff valves, and supply or drain lines that run outside the structure or through a crawl space. We also handle water line repair and replacement from the main connection through to the house. The scope and access requirements are confirmed on the call before the visit so the job is prepared for what the exterior conditions actually involve.
We handle drain cleaning, leak detection, water heater repair and replacement, sewer line service, fixture installation, repiping, sump pump installation, and everything in between, for homes, rentals, and commercial properties across Burlington and Alamance County. We are available every day from 8:00 AM to 10:00 PM, with clear communication from the first call to the final test.
Call (743) 263-2235 to get started.
Every plumbing job is different, but the process starts the same way: a call, a clear scope, and a price confirmed before anything is scheduled. The table below lays out what each service covers, who it fits best, and one practical detail worth knowing before you book.
Call (743) 263-2235 any day between 8:00 AM and 10:00 PM to talk through what your property needs.
| Service Type | What It Covers | Typical Situations | Things to Keep in Mind |
|---|---|---|---|
| Sump Pump Installation |
| Burlington properties with crawl-space or below-grade foundations in low-lying areas prone to seasonal flooding | Alamance County receives substantial rainfall year-round, making a properly sized sump pump a practical investment before the next heavy rain |
| Well Pump Service |
| Rural Alamance County properties on private well systems with pressure loss or no water at the faucet | Pressure tank failure is a common cause of pump short-cycling and is worth checking alongside the pump itself |
| Water Softener Installation |
| Homes in parts of Alamance County where mineral hardness is leaving scale on fixtures or shortening appliance life | Installing the softener ahead of the water heater reduces scale buildup inside the tank or heat exchanger |
| Tree-Root Sewer Line Service |
| Burlington homes in established neighborhoods with mature trees near older clay or cast-iron sewer lines | Root clearing in an older line is often a recurring need, and the camera inspection tells you how much pipe life remains |
| Toilet Repair & Installation |
| Homeowners and landlords dealing with running, weak-flushing, or cracked toilets | A running toilet can waste a significant volume of water daily, so early repair keeps utility costs down |
| Whole-Home Repiping |
| Older Burlington homes with recurring leaks, discolored water, or pressure loss across the whole house | Repiping addresses the root cause rather than patching individual sections that will continue to fail |
| Drain Cleaning & Clog Removal |
| Homes or rentals with slow or stopped drains | Hydro jetting scours pipe walls clean and is the better choice for grease-packed or root-affected lines |
| Faucet & Fixture Installation |
| Kitchen and bathroom upgrades, or fixtures that have started leaking at the valve or base | Corroded angle stops are often discovered during fixture swaps and are worth replacing at the same visit |
| Garbage Disposal Service |
| Kitchens where the disposal hums but does not spin, leaks at the flange, or has stopped running entirely | The drain connection is checked and confirmed clear before the visit is closed out |
| Sewer & Main Line Service |
| Properties where multiple fixtures back up at once or sewage odors appear in the yard | Camera inspection shows exactly where a blockage or joint failure sits before any repair decision is made |
| Water Heater Repair & Replacement |
| Any household or business with inconsistent hot water, a leaking tank, or a unit past its useful life | Mineral hardness in parts of Alamance County accelerates scale buildup inside tankless units, so descaling extends service life |
| Water Pressure & Shutoff Valve Repair |
| Homes with pressure that has dropped across multiple fixtures or valves that have seized | A shutoff valve that has not moved in years is worth servicing before an emergency forces the issue |
| Slab Leak Detection & Repair |
| Homes built on a concrete slab with unexplained hot spots, wet flooring, or pressure loss | Locating the leak precisely keeps concrete cutting to the minimum area needed |
| Emergency Plumbing |
| Any situation where water is actively damaging the property or multiple systems have failed at once | We take emergency calls every day from 8:00 AM to 10:00 PM and scope the job on the phone so the visit is prepared for what the situation involves |
| Leak Detection & Repair |
| Any property with unexplained water stains, rising bills, or damp walls | Finding the source first limits how much surface has to be opened during the repair |
What is the difference between a tank and a tankless water heater, and which is right for my home?
A tank unit stores a set volume of hot water and reheats it as it is used. A tankless unit heats water on demand and does not run out the way a tank can, but the gas line, venting, and flow rate all have to be matched to the unit for it to perform correctly. We walk through both options on the call, including what the installation scope involves for each, so you can make the decision based on your household's actual demand rather than a general recommendation.
What causes low water pressure, and how is it fixed?
In Burlington homes with original galvanized supply lines, corrosion narrows the pipe from the inside over time and is one of the most common causes of pressure loss across multiple fixtures. A failing pressure regulator or a valve that was never fully reopened after a prior repair can produce the same symptom. Pressure that has dropped at a single fixture usually points to a clogged aerator or a failing shutoff at that location. We identify which one is causing the drop before recommending a fix, rather than replacing parts by process of elimination.
Do I need to be home when the plumber arrives?
For most jobs, yes. Access to the affected area, the main shutoff, and the water heater is typically needed, and the scope is confirmed in person before work begins. For rental properties, a tenant or property manager with access to the unit can be present instead. We confirm who needs to be available when the job is scoped on the call so there are no delays once the visit starts.
Cause Found Before Anything Is Replaced
We use pressure testing and electronic detection to locate the source of a leak or blockage before any repair decision is made. Knowing the cause keeps the scope accurate and limits unnecessary work.
How does pricing work, and when do I find out what the job will cost?
The rate is confirmed on the call before anything is scheduled. We cover what the job involves, what access is needed, and what the visit will include so you have a clear picture of the cost before we arrive. If the scope changes once we are on-site because something unexpected is found, we explain what changed and confirm the revised price before proceeding.
When does a plumbing problem call for a professional rather than a DIY fix?
Fixture swaps like replacing a showerhead or a faucet aerator are reasonable DIY tasks for most homeowners. Jobs that involve cutting into supply lines, working on drain stacks, diagnosing pressure problems, or anything connected to the main shutoff or the water heater are worth calling us for. The risk with a DIY repair on a pressurized line is not just the repair itself but what happens if the shutoff valve upstream does not hold or the fitting does not seat correctly. We scope the job on the phone and can tell you honestly whether it is something you can handle or something that warrants a visit.
How are emergency plumbing calls handled after hours?
We take calls every day from 8:00 AM to 10:00 PM. If you call during those hours with a burst pipe, a major leak, or a sewer backup, describe what is happening and we will confirm what the schedule allows for that day. The job is scoped on the phone first so the visit is prepared for what the situation actually involves rather than arriving without the right information.
Older and Newer Plumbing Both Handled
Burlington's housing stock runs from original galvanized and cast-iron systems to modern PEX and tankless installations. We work across both without treating one as more complicated than the other.
What should I do if a toilet is running or leaking at the base?
A running toilet is usually a fill valve or flapper that is no longer seating correctly, and it wastes water continuously until it is repaired. A leak at the base points to a failed wax ring or a cracked base, which is a replacement rather than a patch. Either way, the repair starts with confirming which component has failed so the fix addresses the actual cause. Call us and we will scope it on the phone before scheduling the visit.
What does hydro jetting clear that a standard snake cannot?
A drain snake breaks through a blockage and restores flow, but it does not clean the pipe walls. Grease, soap buildup, and mineral deposits that coat the inside of a drain line remain after snaking and continue to collect debris. Hydro jetting sends high-pressure water through the pipe and scours the walls clean, which is more effective for grease-packed kitchen lines, recurring clogs in the same section of pipe, and lines where root intrusion has left debris behind after mechanical cutting. We recommend the method based on what the line actually contains rather than defaulting to one approach for every job.
Scope Agreed Before Any Pipe Is Cut
The job is scoped on the call and confirmed in person before work begins. You know what the visit covers and what it costs before anything is opened up.
How long does a whole-home repipe take?
The timeline depends on the size of the house, how the existing pipe is routed, and how much access is available through walls, crawl spaces, or the attic. A straightforward repipe on a single-story home can often be completed in one to two days. Larger homes or properties with more complex layouts take longer. We confirm the expected scope and duration on the call before scheduling so you can plan for the water to be off during the active work.
How do tree roots damage a sewer line, and what does the repair involve?
Tree roots follow moisture to the joints in older sewer lines, particularly clay pipe and cast-iron with open bell joints. Once a root finds a joint, it grows through the gap and expands until it partially or fully blocks the line. The repair starts with a camera inspection to locate where roots have entered and assess how much of the pipe is affected. We then clear the roots using mechanical cutting or hydro jetting depending on the extent of the intrusion. After clearing, the camera goes back in to confirm the line is open and to assess whether the pipe condition warrants repair or replacement.
What causes a faucet or fixture to drip or leak, and is it worth repairing?
Most dripping faucets trace back to a worn cartridge, a failed O-ring, or a corroded valve seat that no longer seals correctly. The repair is usually straightforward when the faucet itself is in good condition. If the valve body is corroded or the fixture is older and replacement parts are no longer available, replacement is the more practical answer. We diagnose on-site and give you a straight answer about whether a repair makes sense or whether a new fixture is the better investment.
Call (743) 263-2235 any day from 8:00 AM to 10:00 PM and we will walk through what your property needs and confirm a price before anything is scheduled.
(743) 263-2235