Triad Drain Cleaning has been handling plumbing repairs and installations for Burlington homeowners and businesses since 2010. We are a full-service residential and commercial plumber serving Burlington, NC and the surrounding Alamance County communities. Whether you have a dripping faucet, a sewer backup, or a water heater that stopped working overnight, we are ready to help. No-pressure estimates, priced up front. Call for a quote and let us get the right plumber to your door.
Dripping faucet fixed. Slow drain cleared. Water flowing right.
Being local means we are easy to reach and easy to work with. When you call, you reach someone who knows Burlington and knows the plumbing challenges that come with homes and buildings in this part of North Carolina.
Hearing a running toilet or a drip behind the wall? We handle plumbing repair and installation for homeowners, renters, landlords, property managers, and commercial accounts across Alamance County. From a single-family home in Burlington to a rental portfolio in Graham or a commercial property in Mebane, we show up prepared to diagnose the problem and get the work done right.
We cover Burlington and the surrounding communities, including Elon, Gibsonville, Snow Camp, Haw River, and Swepsonville. Trusted by local homeowners and property managers for their plumbing, we bring the same attention to every job whether it is a quick faucet swap or a full plumbing inspection on a multi-unit building.
We'll get the job plumbed and finished.
A slow drain rarely fixes itself. We clear clogged drains throughout the house, from kitchen sinks and bathroom drains to main line backups that affect the whole property. When a standard snake is not enough, we use hydro jetting to blast through grease, buildup, and debris that has collected in the line. When you call, we will assess the blockage, explain what we found, and clear it the same visit when possible.
A leak you cannot see is often the most damaging one. We perform water leak detection for supply lines, slab leaks, and hidden pipe leaks behind walls and under floors. Work is performed by licensed plumbers who use the right diagnostic tools to locate the source without unnecessary damage to your home. We treat your home and its pipes the way we would our own, so we take the time to find the problem accurately before any repair begins.
No hot water is never a minor inconvenience. We repair and replace tank and tankless water heaters for homes and commercial buildings across the Burlington area. If your water heater is failing, making noise, or simply not keeping up with demand, we will assess whether a repair makes sense or whether a replacement is the better call. We handle the full installation, including the water line connections, so your domestic hot water is restored and running properly. We'll find it, fix it, and test it before we leave.
A running toilet can waste hundreds of gallons a week. A dripping faucet adds up faster than most people expect. We repair and replace toilets, faucets, and fixtures in kitchens, bathrooms, and utility spaces throughout Alamance County. Whether it is a leaking faucet, a clogged toilet, or a full fixture installation as part of a renovation, we handle the plumbing side from start to finish. The job is done when the water runs clean and the fixture holds tight.
When a sewer line backs up, the whole house feels it. We service the main sewer line running from your home to the city connection, including sewer line cleaning, sewer line repair, and full sewer line replacement when the pipe has deteriorated beyond repair. We also perform video pipe inspection so you can see exactly what is going on inside the line before we recommend a course of action. Trenchless sewer repair options are available when the situation allows.
A garbage disposal that hums but will not spin, or one that leaks under the sink, is a straightforward repair or replacement we handle regularly. We also diagnose and fix low water pressure issues, which can stem from mineral buildup, a failing pressure reducing valve, or a shutoff valve that is not opening fully. If your shutoff valve is stuck or corroded, we replace it before it becomes an emergency. These smaller jobs matter, and we take them seriously.
Getting your water flowing again is easier than you think when you call the right plumber early. Older homes in Burlington and across Alamance County sometimes carry galvanized or polybutylene pipe that has reached the end of its useful life. We perform whole-home repiping, replacing aging supply lines with modern materials that hold up for decades. We also handle outdoor plumbing repairs, hose bib replacement, and the gas line work that feeds a water heater or appliance. We stay on the plumbing side of that connection.
Burlington sits in a humid subtropical climate with clay-heavy soils, a mature tree canopy, and older housing stock throughout many of its established neighborhoods. That combination creates a handful of plumbing situations that come up more often here than in other parts of the state. Same-day plumbing service available for the jobs below when you call early.
No guesswork. No shortcuts. No bill-day surprises.
Low-lying areas in Alamance County see heavy rain events that push moisture into basements and crawl spaces. A properly installed sump pump is the first line of defense. We handle sump pump selection, pit work, discharge line installation, and full testing before we leave. If your existing pump is failing or has never been installed at all, we can assess your situation and get the right system in place. We handle the pump and the discharge line. Waterproofing and drainage landscaping fall outside our scope, but the plumbing side is fully ours.
Burlington's tree-lined lots are one of the things that make the city feel like home. They also mean that mature root systems are working their way toward older clay and cast iron sewer lines underground. Root intrusion is one of the more common sewer problems we see in this area. We clear roots from the line, perform video pipe inspection to assess the damage, and walk you through repair or replacement options depending on what we find. We'll have your drains running again in no time.
Moderate mineral content in the Alamance County water supply is enough to cause scale buildup in pipes and fixtures over time. A water softener connected to the main supply line can reduce that buildup and extend the life of your plumbing and appliances. We handle the plumbing connections, including the supply line hookup, bypass valve installation, and system testing. We are not selling you a unit. We are making sure whatever softener you choose is connected correctly and working the way it should.
Don't let a small leak turn into a flooded floor. When a pipe bursts, a water heater fails overnight, or a drain backs up and will not clear, you need a plumber who can get there quickly. We offer same-day plumbing service and respond to urgent calls across Burlington and the surrounding area. When you call for emergency help, we will tell you honestly what we can get to and when. No vague windows, no surprises when we arrive.
Getting your plumbing problem handled starts with a quick call.
No guesswork. No shortcuts. No bill-day surprises.
Call (743) 263-2235 for same-day or emergency service.
Wondering what a plumber costs in Burlington? It depends on the job, and we will not know until we look. What we can tell you is that we provide no-pressure estimates, priced up front, before any work begins. You will know what the job involves and what it will cost before we pick up a wrench.
Scheduling is straightforward. Call for a quote, tell us what is going on, and we will get you on the calendar. We work with homeowners, landlords, and property managers who need a plumber available today or later in the week. Being local means we are easy to reach and easy to work with, and we keep our schedule flexible enough to handle the jobs that cannot wait.
We'll get the job plumbed and finished.
We are based in Burlington and serve the full Alamance County area. If you are looking for a plumber near you in Graham, Mebane, Elon, Gibsonville, Snow Camp, Haw River, or Swepsonville, we cover those communities as well. We are a local plumbing contractor, not a regional dispatch. When you call, you are reaching someone who knows the area and can get to you.
Whether you need a licensed plumber near you for a quick repair or a full plumbing installation, we are the team to call.
Tree roots follow moisture, and older clay or cast iron sewer lines in Burlington's established neighborhoods develop small cracks over time that roots find and widen. We clear the intrusion using hydro jetting or mechanical cutting, then inspect the line with a camera to assess the damage. Depending on what we find, the fix is either a cleaning, a targeted repair, or a section replacement.
Inconsistent hot water, rumbling or popping sounds from the tank, water that looks rusty or discolored at the tap, or a unit that is more than ten to twelve years old are all signs worth paying attention to. We assess whether a repair makes sense or whether a replacement is the better long-term call and explain the options before any work begins.
A targeted repair addresses a specific failed section of pipe, which makes sense when the rest of the system is in reasonable shape. A whole-home repipe replaces all the supply lines throughout the house and is the right call when galvanized or polybutylene pipe has deteriorated to the point where individual repairs are no longer cost-effective. We will tell you honestly which one fits your situation.
Galvanized pipe corrodes from the inside out over decades, which leads to reduced water pressure, discolored water, and eventually pinhole leaks or failures. Polybutylene pipe, common in homes built between the late 1970s and mid-1990s, is prone to cracking and failure over time. Both materials are worth having assessed if your home still carries them.
We use detection methods suited to the type of leak and where it is likely located. For slab leaks, we use listening and pressure-based techniques to narrow down the location before any concrete is touched. The goal is to find the source accurately so the repair is targeted rather than exploratory.
For most repairs involving supply lines, fixtures, or water heaters, yes, we will need to shut off the water to that section of the house or to the specific fixture. We coordinate that with you before we start so you are not caught off guard. For drain work, the supply typically stays on.
We run water through the repaired line or fixture, check for any sign of dripping or pressure loss, and confirm the fix is holding before we pack up. We'll find it, fix it, and test it before we leave. If something does not look right during testing, we address it on the spot.
A straightforward drain cleaning or faucet replacement usually takes an hour or less. A water heater replacement typically runs two to three hours. Larger jobs like sewer line repair or whole-home repiping take longer and we will give you a realistic time estimate when we assess the scope. We do not rush through work to get to the next call.
A burst pipe, a complete loss of hot water, a major leak that is actively damaging your home, or a main sewer line backup that has shut down the plumbing throughout the house are all situations that qualify. Don't let a small leak turn into a flooded floor. Call us and describe what is happening so we can assess how quickly we need to get someone out.
A persistent sewer smell indoors often points to a dry P-trap, a cracked drain line, or a venting problem that is allowing sewer gas to enter the living space. It can also indicate a partial blockage further down the line that is causing gases to back up. We diagnose the source before recommending a fix because the cause varies.
Triad Drain Cleaning has served Burlington and Alamance County since 2010, and we have built our reputation one job at a time. We handle everything from drain cleaning and leak repair to water heater replacement and whole-home repiping. We show up, we do the work right, and we stand behind it.
No guesswork. No shortcuts. No bill-day surprises.
Call (743) 263-2235 to get a quote or schedule service today.
From a dripping faucet to a main line backup, we handle the full range of residential and commercial plumbing work in Burlington and across Alamance County. Every job gets a clear price before work begins, and same-day service is available when you need a plumber fast. Below is a look at what we do and who each service is built for. Call (743) 263-2235 to talk through your situation and get a quote.
| Service Type | Scope of Work | Best For | Good to Know |
|---|---|---|---|
| Well Pump Service | well pump diagnosis, pump repair and replacement, pressure tank service, water flow restoration | rural Alamance County properties on private well water with low flow or no water | Loss of pressure or no water at the tap are the most common signs a well pump needs attention. We diagnose and repair in one visit when parts are available. |
| Sewer and Main Line Service | main sewer line clearing, sewer line repair and replacement, root intrusion removal, line assessment after clearing | homes or businesses with slow drains throughout the building or a full sewer backup | We work the line from the house to the city connection or the inlet of the tank. We do not service the tank or drain field. |
| Garbage Disposal Service | disposal repair, disposal replacement, new disposal installation, residential and commercial | homeowners or restaurant operators with a jammed, leaking, or failed disposal | Most disposal repairs or replacements are completed in under an hour. |
| Water Heater Repair and Replacement | tank water heater repair and replacement, tankless water heater installation, no-hot-water diagnosis, aging unit replacement | households or businesses dealing with no hot water, inconsistent temperatures, or an aging unit | Tankless units eliminate standby energy loss and are a popular upgrade for Burlington homeowners looking to reduce utility costs. |
| Slab Leak Detection and Repair | under-slab pipe leak location, slab leak repair, water line rerouting, damage assessment | homeowners noticing warm spots on floors, unexplained water bills, or moisture near the foundation | We locate the leak before opening anything, which keeps disruption to the slab and flooring as limited as possible. |
| Sump Pump Installation | new sump pump installation, crawl space and basement pump service, existing pump assessment, discharge line setup | Burlington-area homeowners with crawl spaces or lower levels prone to water intrusion after heavy rain | Clay-heavy soils in Alamance County hold water against foundations. A properly sized pump moves it out before damage starts. |
| Whole-Home Repiping | galvanized pipe replacement, copper or PEX repiping, supply line upgrade, low pressure and discolored water correction | owners of older Burlington homes with repeated leaks, low pressure, or discolored water | Repiping brings the supply system up to current standards and eliminates the cycle of patching aging pipe year after year. |
| Emergency Plumbing | burst pipe repair, major leak response, no-hot-water emergency calls, same-day urgent service | anyone facing a plumbing situation that cannot wait until the next business day | Same-day service is available throughout Burlington and Alamance County. Work is performed by licensed plumbers on every call, including after-hours. |
| Drain Cleaning and Clog Removal | kitchen and bathroom drains, main drain clearing, hydro jetting for stubborn blockages, drain snaking | homeowners and landlords with slow or backed-up drains | Recurring clogs often point to a deeper blockage or root intrusion in the main line. We check both. |
| Faucet and Fixture Installation | kitchen and bathroom faucet repair, shower valve repair, fixture replacement, supply line service | homeowners updating fixtures or dealing with persistent drips and leaks | We install customer-supplied fixtures or help you choose the right fit for the application before we arrive. |
| Water Softener Installation | water softener sizing and installation, water filtration systems, scale and mineral buildup prevention, fixture and appliance protection | households dealing with scale on fixtures, shortened appliance life, or hard-water performance issues | Parts of Alamance County draw from water sources with enough mineral content to affect water heaters and fixtures over time. |
| Water Pressure and Shutoff Valve Repair | low pressure diagnosis, pressure reducing valve replacement, shutoff valve repair and replacement, backflow preventer service | homeowners with frustrating low pressure or a shutoff valve that no longer closes fully | A failing shutoff valve is a liability. Replacing it before an emergency gives you control when you need it most. |
| Leak Detection and Repair | hidden pipe leaks, water line repair and replacement, slab leak detection, wall and floor leak tracing | anyone noticing rising water bills, wet spots, or unexplained water damage | Finding the source early limits damage to walls, floors, and subflooring. We locate and repair in the same visit when possible. |
| Tree-Root Sewer Line Service | root intrusion clearing, hydro jetting and mechanical cutting, line damage assessment, sewer line repair or replacement | older Burlington neighborhoods with mature trees near sewer lines | Roots follow moisture into small pipe cracks and grow fast. Clearing the roots is step one; we assess the line condition before we leave. |
| Toilet Repair and Installation | running toilet repair, toilet replacement, flapper and fill valve service, new toilet installation | homeowners with a toilet that runs, leaks at the base, or needs full replacement | A running toilet can waste several hundred gallons a week. Most repairs are straightforward and completed in a single visit. |
How do I know if my water heater needs to be replaced or just repaired?
Age is the first thing we look at. A tank water heater that is more than ten to twelve years old and showing problems, such as inconsistent temperatures, rumbling sounds, or visible rust around the tank or connections, is usually a better candidate for replacement than repair. A younger unit with a failed heating element or a faulty thermostat is often worth repairing. When we assess your unit, we give you a clear picture of both options and what each costs before any work begins.
What is the difference between a tank and a tankless water heater?
A tank water heater stores a set volume of hot water and keeps it heated continuously. A tankless unit heats water on demand as it passes through the unit, so there is no standby energy loss from keeping a full tank warm. Tankless units tend to cost more upfront but can reduce energy use over time. We install both types and can walk you through which makes more sense for your household size, budget, and how you use hot water.
What causes drains to back up, and when is it a main line problem?
A single slow drain is usually a local clog in that fixture's trap or branch line. When multiple drains in the house back up at the same time, or when flushing the toilet causes water to come up in the tub, the problem is almost always in the main sewer line. In Burlington's older neighborhoods, tree root intrusion is a common cause. We clear the line and check its condition before we leave so you know whether the clearing is a long-term fix or whether the line needs repair.
Same-Day and Emergency Availability
When a pipe bursts or the hot water stops, you need a plumber today. We offer same-day service throughout Burlington and Alamance County, including after-hours calls for urgent situations.
How do you find a hidden leak without tearing up the whole house?
We start with the symptoms: water stains, soft spots in flooring, warm areas on a slab, or a water meter that keeps moving when nothing is running. From there we use leak detection methods that let us narrow down the location before we open anything. The goal is to make the smallest access necessary to reach and repair the pipe, then test the repair before we close it back up.
How does a slab leak get located and repaired?
A slab leak is a pipe failure in a supply line running beneath the concrete foundation. Signs include warm spots on the floor, unexplained spikes in your water bill, or moisture appearing near the base of walls. We locate the leak before cutting into the slab, which keeps the opening as small as possible. Depending on the pipe's condition and location, we either repair the section directly or reroute the line above the slab to avoid future problems in the same run.
What does hydro jetting do that a drain snake cannot?
A drain snake breaks through a clog and creates an opening, but it leaves residue on the pipe walls. Hydro jetting uses high-pressure water to scour the inside of the pipe, clearing grease buildup, mineral deposits, and root debris more thoroughly. For recurring clogs or lines that have been slow for a long time, hydro jetting gives the pipe a cleaner start and tends to keep it clear longer than snaking alone.
Upfront Quotes With No Surprise Fees
We price the job before we start, not after. You know what the work costs before we pick up a tool, and we do not add to the scope without your approval.
How do tree roots damage a sewer line, and what happens if the line is too far gone?
Roots follow moisture and find their way into small cracks or joint gaps in older sewer pipe. Once inside, they grow and expand, eventually causing slow drains, backups, and structural damage to the pipe itself. We clear the roots using hydro jetting or mechanical cutting, then assess the line for damage. If the pipe is cracked, collapsed, or too deteriorated to hold up after clearing, we repair or replace the affected section. We explain what we find and give you options before we proceed.
What causes low water pressure, and can it be fixed without major work?
Low pressure has several possible causes: a failing pressure reducing valve, a partially closed shutoff valve, mineral buildup inside older pipe, or a leak somewhere in the supply system that is bleeding off pressure. In many cases the fix is straightforward, replacing a valve or clearing a restricted line. In homes with aging galvanized pipe, the buildup inside the pipe itself is the culprit, and repiping is the lasting solution. We diagnose the cause first so you know what you are dealing with before any work starts.
Experienced With Older and Newer Homes
Burlington's housing stock ranges from century-old construction to recent builds, and each comes with its own plumbing profile. We have worked on both and know what to look for in each.
Do I need to be home when the plumber comes out?
For most jobs, someone does need to be present to approve the work and the price before we begin. If your situation makes that difficult, call us and we will work out the details. For some jobs, access to the main shutoff or the affected area is all that is required, and we can coordinate that with you ahead of the visit. We confirm a time window before we head out so there are no surprises on either end.
How does your pricing and estimate process work?
We assess the problem when we arrive, then explain what we found and what it will cost to fix before any work begins. You decide whether to move forward with full information and no pressure. We do not add to the scope of work without talking to you first. If we open a wall or access a line and find something that changes the picture, we stop and have that conversation before we go further.
When should I call a plumber instead of trying to fix something myself?
Swapping a showerhead or a faucet aerator is a reasonable DIY project for most homeowners. Once a job involves cutting into supply lines, working inside walls, touching the main shutoff, or diagnosing something you cannot see, calling a plumber is the safer call. Work performed by licensed plumbers is done to code, which matters for insurance purposes and for resale. A repair that is not done correctly often costs more to fix the second time than it would have cost to call us first.
Every plumbing situation is a little different. Call (743) 263-2235 and tell us what you are seeing. We will give you a straight answer and a clear price before any work begins.
(743) 263-2235